5 Traits of Resilient Organizations: Prepared, Adaptable, Collaborative, Trustworthy, and Responsible. Not just focusing on one trait, that would be too easy. You have to weave the traits together to work seamlessly. If you can do that congratulations.
My quick takeaway from the five was the following:
“To succeed in this environment,” says Hollier Castro, SVP–Talent & ESG at YETI, “organizations need people who are agile, comfortable with ambiguity, and able to move and change on a dime." For that's where the rubber meets the road. If you don't have a team, large or small, with those (critical) traits then I wish you the best.
Foresight is 20/20. It’s not enough to respond to a crisis in progress. CXOs need to act in advance, planning new business models, diversifying supply-chain operations, and investing in remote-work capabilities to keep their remote staff online.
When your organization can freely and easily share information and perspectives, you can quickly assess situations and make good decisions that incorporate input and communication from throughout your business. In a crisis, an organization that silos its knowledge rather than spreading information is more challenged in addressing disruption.
“Trust is built in normal times, but it’s really tested during the hard times,” says Linda Seymour, CEO, HSBC Canada. “When you can stand by your people and your clients in times like these, you really earn that trust and strengthen your relationships more than ever before.”
Life exists beyond the bottom line, and organizations that serve their communities and the world tend to thrive in adversity. Of the CXOs who feel their organizations successfully balance their stakeholders’ needs, 87% are confident in their organizations’ adaptability in response to disruption—more than 50 percentage points higher than those who don’t feel their organizations support those needs.
Harvard Business Review